We provide an estimated production time for each product on the product details page. When you place an order, we will also provide an estimate of when your particular order will ship.

If you need your products earlier, please send email to orders@accoladedesigns.com. We will do our best to meet your schedule. In some cases, a 15% Rush Order charge may apply.

Our goal here at Accolade Designs is to keep you well informed on the status of your order every step of the way. Once we receive your order, we will immediately send you a confirmation email with a summary of your purchase. We will also send an email with the tracking number to let you know when your order has shipped. Also, at any time, you can check your order status on the My Account -> My Orders page.

AccoladeDesigns.com uses FedEx to ship your products. Shipping costs are determined by the method of shipping (Ground, 3-Day, 2-Day or 1-Day), your distance from our warehouse in CA, and the weight of your order. When ordering, there is a real-time shipping calculator that will update your shipping costs in the Order Summary section depending on the shipping method that you choose.

If your order totals over $100.00 (before tax), then we can offer you FREE shipping via FedEx Ground. Offer is valid in Continental U.S. only. Does not include Hawaii, Puerto Rico, Alaska, APO/FPO or anywhere outside of the United States of America.

The following map displays transit time (in business days) for Ground packages from our warehouse in CA. If you need your packages earlier, you can always select 1-Day, 2-Day or 3-Day express shipping during checkout.

At AccoladeDesigns.com, we will setup and engrave your logo for FREE. After using the logo once in your design, you will be able to re-use that logo in your future designs. You can browse your previously uploaded logos in the My Account -> My Uploads page.

If you want to use 2 or more logos in your design, then there is a one-time setup charge of $20 per logo. Please send email to designs@accoladedesigns.com and a design specialist will assists you with creating the layout.

If you decide not to upload a custom logo, we also have a wide selection of logos that you can choose from and use for free. You can view our library of logos in the Design Studio. If you have questions regarding your uploaded logo please send to designs@accoladedesigns.com.

Yes we ship to military APO/FPO addresses. If you have a military address, please type in FPO or APO for the city, select AA, AE or AP from the pull-down menu for your state, and type in your zip code. We will ship your order via US Postal Service. Please allow 2-3 weeks for delivery.

At AccoladeDesigns.com, we will engrave the first 100 characters for FREE. Any characters over 100 will be charged at a rate of $0.10 cents per character. Please note that characters include punctuation but not spaces. In our Design Studio, the engraving cost for your design will be calculated for you.